Privacy Policy
Fortech World Limited Privacy Policy
Your privacy and the security of your financial information are our top priorities. This policy explains how we collect, use, and protect your data.
Last Updated: January 15, 2024
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1. Introduction
Fortech World Limited ("we," "us," "our") is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial services, visit our website, or interact with us.
Our Commitment: As a financial services provider, we understand the sensitivity of financial information. We implement robust security measures and adhere to strict privacy standards to protect your data throughout our relationship.
This policy applies to all information collected through our website, loan applications, customer service interactions, and any related services. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect various types of information to provide our financial services effectively:
2.1 Personal Information
- Contact Information: Name, address, email, phone number
- Identification Details: Date of birth, government-issued ID numbers
- Demographic Information: Marital status, dependents, citizenship
- Employment Information: Employer details, job title, income
2.2 Financial Information
- Income Details: Salary, bonuses, other income sources
- Asset Information: Property values, investment portfolios, bank accounts
- Liability Details: Existing loans, credit card balances, other debts
- Credit Information: Credit scores, payment history, credit reports
2.3 Business Information (for commercial loans)
- Business Details: Legal structure, years in operation, industry
- Financial Statements: Balance sheets, profit & loss statements, tax returns
- Business Plans: Growth projections, market analysis
- Collateral Information: Property details, equipment valuations
2.4 Technical Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, referral sources
- Location Data: General geographic location (city/country level)
How Your Data Flows Through Our System
You Provide Information
Secure Collection
Processing & Analysis
Decision Making
Secure Storage
3. How We Use Your Information
We use your information for legitimate business purposes related to providing financial services:
- Loan Processing: To evaluate, underwrite, and process your loan application
- Credit Assessment: To determine creditworthiness and appropriate loan terms
- Identity Verification: To verify your identity and prevent fraud
- Service Delivery: To provide, maintain, and improve our financial services
- Communication: To contact you about your application, account, or services
- Compliance: To meet legal and regulatory requirements
- Risk Management: To assess and manage credit risk and business risk
- Marketing: To inform you about relevant products and services (with your consent)
- Customer Support: To respond to your inquiries and provide support
Legal Basis for Processing: We process your data based on: (1) contractual necessity to provide requested services, (2) legal obligations as a financial institution, (3) legitimate business interests, and (4) your consent where required.
4. Information Sharing and Disclosure
We may share your information with third parties only in the following circumstances:
4.1 Service Providers
We engage trusted third-party service providers to assist with:
- Credit Reporting Agencies: For credit checks and reporting
- Identity Verification Services: To confirm your identity
- Payment Processors: For payment collection and processing
- IT and Security Providers: For technology infrastructure and security
- Legal and Compliance Services: For regulatory compliance
4.2 Legal Requirements
We may disclose your information when required by law, such as:
- In response to court orders or legal processes
- To comply with anti-money laundering regulations
- To prevent fraud or illegal activities
- To protect our rights, property, or safety
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices.
Data Protection Agreements: All third parties with whom we share your data are contractually obligated to protect your information and use it only for the purposes we specify.
5. Data Security
We implement comprehensive security measures to protect your information:
Our Security Measures Include:
- Encryption: All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols (SSL/TLS, AES-256)
- Access Controls: Strict access controls limit employee access to your information on a need-to-know basis
- Network Security: Firewalls, intrusion detection systems, and regular security audits
- Physical Security: Secure data centers with controlled access
- Employee Training: Regular privacy and security training for all staff
- Incident Response: Established procedures for responding to security incidents
Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and regulatory requirements.
International Transfers: As a Hong Kong-based company serving international clients, your information may be transferred to and processed in countries outside your residence. We ensure adequate safeguards are in place for such transfers.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Right to Access
You can request access to the personal information we hold about you.
Right to Correction
You can request correction of inaccurate or incomplete information.
Right to Deletion
You can request deletion of your information, subject to legal retention requirements.
Right to Object
You can object to certain processing activities, such as direct marketing.
Right to Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Restrict Processing
You can request restriction of processing in certain circumstances.
Exercising Your Rights: To exercise any of these rights, please contact us using the information in Section 8. We may need to verify your identity before processing your request, and some requests may be subject to legal limitations.
Marketing Communications: You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
8. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Fortech World Limited
FLAT/RM A1-A7 2/F PAHSANG INDUSTRIAL BLDG
16 SAN ON STREET TUEN HONG KONG
Email: privacy@fortechworldlimited.com
Phone: +852 5745 8446
Data Protection Officer: dpo@fortechworldlimited.com
Complaints: If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. When we make material changes, we will:
- Post the updated policy on our website with a new "Last Updated" date
- Notify current clients of significant changes via email or other appropriate means
- Provide a summary of key changes for transparency
We encourage you to review this policy periodically to stay informed about how we protect your information.
By using our services, you acknowledge that you have read and understood this Privacy Policy.